1. Return Window
We offer a 90‑day return policy. You have 90 days from the date you receive your item to request a return.
2. Eligibility Criteria
- Item must be in the same condition you received it—unworn, unused, with original tags and packaging.
- You’ll need your receipt or proof of purchase.
3. How to Start a Return
Contact us at [email protected] to request your return authorization. Once approved, send your package to:
Note: You are responsible for return shipping costs. Items received without prior authorization will not be accepted.
4. Damages & Issues
Inspect your order upon arrival. If your item is defective, damaged, or you’ve received the wrong product, contact us immediately so we can make it right.
5. Exchanges
The quickest way to get what you want is to return the original item (per above process) and then place a new order for the replacement.
6. EU 14‑Day Cooling‑Off Period
If your order ships to the European Union, you have the right to cancel or return within 14 days, for any reason, without justification. Your item must meet the same eligibility criteria listed above, and you’ll need your proof of purchase.
7. Refunds
Once we receive and inspect your return, we’ll notify you of approval. Approved refunds will be processed back to your original payment method within 10 business days. Banks may take additional time to post the funds to your account.
If more than 15 business days have passed since approval, please reach out to [email protected].
8. Questions?
For any return-related questions, email us at [email protected]. We’re here to help!